Sunrise Clinical Manager Training Guide

Formal, Professional

Formal, Professional

The effective utilization of Sunrise Clinical Manager (SCM), a core offering from Allscripts Healthcare Solutions, hinges significantly on comprehensive user education; therefore, structured sunrise clinical manager training becomes paramount. Healthcare organizations implementing SCM often find that optimized workflow adoption directly correlates with the quality of training programs offered to their clinical staff. Competent proficiency in SCM functionalities allows healthcare professionals to maximize the system’s potential in enhancing patient care and streamlining administrative processes, which can be facilitated through proper Sunrise Clinical Manager Training. The training curriculum itself usually covers essential modules, system navigation, and best practices for data management within the SCM environment.

Sunrise Clinical Manager (SCM) stands as a cornerstone Electronic Health Record (EHR) system, driving clinical workflows across diverse healthcare settings.

It’s a complex and powerful tool.

To truly harness its capabilities, a robust and well-structured training program is not merely beneficial – it’s absolutely essential.

Without proper preparation, healthcare organizations risk underutilizing SCM’s potential.

This compromises efficiency, increases the likelihood of errors, and ultimately, impacts patient care.

Defining Sunrise Clinical Manager (SCM)

SCM functions as a comprehensive, integrated platform designed to manage patient information.

This includes everything from demographics and medical history to medication orders, lab results, and clinical documentation.

Think of it as the central nervous system of a modern healthcare facility, connecting various departments and disciplines.

It streamlines communication and ensures that clinicians have access to the right information at the right time.

The Importance of Comprehensive SCM Training

Effective SCM training goes far beyond simply teaching users how to navigate the interface.

It’s about fostering a deep understanding of the system’s functionalities.

This allows users to leverage SCM to its fullest extent.

Ultimately, this will improve patient care and streamline workflows.

Improved Patient Care: Well-trained staff can accurately document patient encounters, promptly access critical information, and efficiently manage medication orders. This reduces the risk of errors and promotes safer, more effective treatment.

Streamlined Workflows: SCM is designed to automate many tasks, reduce paperwork, and improve communication between departments. Effective training ensures that users can leverage these features to optimize their workflows, saving time and resources.

Allscripts and Their Role

Allscripts Healthcare Solutions is the developer behind SCM, and they play a vital role in providing resources and support for its implementation and ongoing use.

They offer a range of training programs, documentation, and technical assistance to help healthcare organizations get the most out of their SCM investment.

Organizations should actively engage with Allscripts’ resources to ensure their training programs are up-to-date and aligned with best practices.

By partnering with Allscripts, healthcare providers can optimize their SCM experience.

Exploring Key SCM Modules and Their Functionality

Sunrise Clinical Manager (SCM) stands as a cornerstone Electronic Health Record (EHR) system, driving clinical workflows across diverse healthcare settings. It’s a complex and powerful tool. To truly harness its capabilities, a robust and well-structured training program is not merely beneficial – it’s absolutely essential. Without proper preparation, healthcare professionals may struggle to navigate the system effectively, potentially leading to errors, inefficiencies, and compromised patient care. Understanding the core modules within SCM, and their distinct functions, is the first critical step in building a successful SCM training curriculum.

This section will delve into the functional landscape of SCM, dissecting its key modules and highlighting the specific training needs associated with each. By understanding the role of each module within the broader clinical context, organizations can tailor their training programs to ensure that users are not only proficient in using the system, but also deeply understand how it supports and enhances their daily workflows.

Order Entry (OE): The Foundation of Efficient Order Management

The Order Entry (OE) module serves as the central hub for initiating and managing all types of orders – from medications and laboratory tests to imaging procedures and specialist consultations. Its effective utilization is predicated on accurate and efficient order management.

Training for the OE module must emphasize the importance of selecting the correct order parameters, dosages, frequencies, and routes of administration.

Furthermore, comprehensive training should cover the proper utilization of decision support tools embedded within the OE module, such as allergy alerts, drug interaction warnings, and duplicate therapy checks. These features are critical in preventing medication errors and ensuring patient safety.

Medication Administration (MAR): Ensuring Medication Safety at the Bedside

The Medication Administration Record (MAR) module is meticulously designed to document the administration of medications to patients. Accurate and timely documentation is paramount in this context. Training on the MAR module should emphasize best practices for verifying patient identity, confirming medication details, documenting the time of administration, and recording any adverse reactions or observations.

A significant training focus should be placed on the proper use of barcode scanning technology to minimize medication errors. Furthermore, users should be trained on how to document refused medications, held doses, and any deviations from the prescribed medication regimen. This functionality is crucial for maintaining a comprehensive and accurate record of medication administration.

Clinical Documentation (CD): Capturing the Patient Story

The Clinical Documentation (CD) module serves as the repository for all patient-related information, including encounter notes, progress notes, assessment findings, and discharge summaries. The accuracy and clarity of clinical documentation are paramount for effective communication among healthcare providers and for ensuring continuity of care. Training on the CD module must emphasize the importance of using standardized templates, proper grammar and terminology, and adherence to organizational documentation policies.

Furthermore, training should focus on techniques for efficiently capturing relevant patient information, such as using voice recognition software, utilizing auto-text features, and leveraging clinical decision support tools to prompt for necessary documentation elements.

Results Reporting (RR): Interpreting and Utilizing Clinical Data

The Results Reporting (RR) module provides a centralized platform for viewing laboratory results, radiology reports, and other diagnostic data. Training on the RR module should focus on how to efficiently access and interpret these results.

This includes understanding the format of the reports, identifying abnormal values, and correlating findings with the patient’s clinical presentation.

Furthermore, training should emphasize the importance of documenting the interpretation of results in the patient’s medical record and communicating findings to the appropriate healthcare providers.

Scheduling: Optimizing Patient Access and Resource Allocation

The Scheduling module extends beyond simple appointment booking. It encompasses patient appointment management, resource allocation, and provider scheduling. Effective training on this module is vital for maximizing efficiency and improving patient access to care.

Training should cover techniques for creating and modifying appointments, managing waitlists, optimizing provider schedules, and utilizing automated appointment reminders. Furthermore, users should be trained on how to generate reports to analyze scheduling patterns and identify areas for improvement.

Emergency Department (ED) Module: Rapid Response in Critical Situations

The Emergency Department (ED) module is specifically designed to support the fast-paced and high-pressure environment of the emergency department. Training for the ED module should focus on the unique workflows and requirements of this setting.

This includes training on rapid triage documentation, order entry for urgent medications and tests, and efficient communication among members of the care team. Furthermore, training should emphasize the importance of using the ED module’s decision support tools to quickly identify and manage critical conditions.

Critical Care Module: Specialized Support for Intensive Care

The Critical Care module is tailored to the unique needs of intensive care units (ICUs). Training on this module should cover the management of critically ill patients, including monitoring vital signs, documenting ventilator settings, and managing complex medication regimens.

A significant focus should be placed on the proper use of the module’s advanced monitoring and decision support tools to optimize patient care and prevent complications.

Ambulatory Care Module: Streamlining Outpatient Workflows

The Ambulatory Care module is designed for use in outpatient clinics and physician practices. Training for this module should focus on the specific workflows and requirements of the ambulatory setting.

This includes training on patient registration, appointment scheduling, electronic prescribing, and the management of chronic conditions. Furthermore, training should emphasize the importance of using the module’s patient portal to facilitate communication and engagement with patients.

Surgery Management Module: Orchestrating the Surgical Process

The Surgery Management Module helps manage the complexities of surgical cases, covering everything from pre-operative planning to post-operative recovery. Training should address efficient scheduling, resource allocation, and clear communication across the surgical team.

Training should detail the documentation requirements specific to surgical procedures, including anesthesia records, operative notes, and post-operative orders. Additionally, users should learn how to track equipment, manage implants, and ensure compliance with safety protocols to reduce risk.

Understanding Roles and Responsibilities in SCM

Exploring Key SCM Modules and Their Functionality, as discussed, illustrates the breadth of the system’s capabilities. However, the technology is only as effective as the individuals who wield it. A successful SCM implementation hinges on recognizing the diverse roles involved and tailoring training to their specific needs, optimizing system utilization and fostering a cohesive healthcare environment.

Key Roles and Responsibilities in SCM Training

Here’s a breakdown of the different roles and the specific training required for each.

Clinical Trainer

Clinical Trainers are the backbone of any SCM implementation. Their expertise in SCM functionalities is crucial for conducting effective training sessions. They must possess a deep understanding of the system’s intricacies and the ability to communicate complex information clearly and concisely. Beyond technical skills, clinical trainers must also be adept at adult learning principles, ensuring that training is engaging and tailored to different learning styles.

Super User

Super Users act as the first line of support for their colleagues. They receive specialized training that enables them to answer questions, troubleshoot basic issues, and provide on-the-spot assistance. Their role is invaluable in fostering user adoption and reducing the burden on IT support. Super Users act as champions for the system, promoting best practices and encouraging their peers to embrace the technology.

Nurse/Registered Nurse (RN)

Nurses utilize SCM extensively for documentation, medication administration, and order management. Their training needs to focus on streamlining nursing workflows within the system. Accurate and timely documentation is essential for quality patient care and regulatory compliance. Training should emphasize the efficient use of SCM for documenting patient assessments, interventions, and outcomes. Specific attention must be given to medication administration, ensuring nurses understand how to use SCM to verify medication orders, document administration, and track patient responses.

Physician/Doctor (MD, DO)

Physicians rely on SCM for order entry, clinical decision support, and accessing patient information. Training should emphasize efficient order management (medications, labs, imaging) and leveraging the system’s clinical decision support tools. Physician training needs to emphasize efficient clinical workflows. This encompasses order entry, documentation, and efficient access to patient information.

Pharmacist

Pharmacists play a critical role in medication order verification and ensuring patient safety. Training should focus on medication reconciliation processes, drug interaction checking, and utilizing SCM to identify and prevent medication errors. Pharmacists require training to navigate medication-related workflows within SCM, including order verification, dispensing, and monitoring patient responses to medications.

Medical Assistant (MA)

Medical Assistants often assist physicians with documentation and patient care tasks. Training should focus on supporting physicians within SCM, including documenting patient information, managing appointments, and assisting with order entry. MA training should be closely aligned with the workflows of the physicians they support.

IT Support Staff

IT Support Staff are responsible for providing technical assistance to SCM users. Training should focus on troubleshooting common issues, resolving system errors, and providing ongoing support. They require a broad understanding of the system’s architecture and how it integrates with other healthcare systems.

System Administrator

System Administrators are responsible for managing and configuring the SCM system. Training should focus on system maintenance, security management, and user access control. They need to understand how to customize the system to meet the specific needs of the organization. Security training is paramount for system administrators, ensuring they understand how to protect patient data and maintain system integrity.

Project Manager

The Project Manager oversees the SCM implementation and training project. Their role requires coordinating training efforts, managing timelines, and ensuring the project stays on track. The PM needs to understand the clinical workflows impacted by the system.

Chief Medical Information Officer (CMIO)

The CMIO is a physician leader who oversees clinical informatics and provides guidance on SCM implementation and utilization. Their expertise is crucial for aligning the system with clinical needs and promoting physician adoption.

Chief Nursing Information Officer (CNIO)

The CNIO is a nursing leader who oversees nursing informatics and provides guidance on SCM implementation and utilization from a nursing perspective. Their expertise is crucial for aligning the system with nursing needs and promoting nurse adoption.

Informatics Nurse

Informatics Nurses possess specialized training in informatics and play a key role in bridging the gap between clinical practice and technology. Their training focuses on optimizing SCM workflows, improving data quality, and supporting clinical decision making.

The Importance of Role-Specific Training

Recognizing the unique responsibilities of each role and tailoring training accordingly is essential for successful SCM implementation. Generic training programs often fail to address the specific needs of different user groups, leading to frustration and decreased system utilization. By providing targeted training, organizations can empower their staff to use SCM effectively, improving patient care and streamlining workflows. This investment in role-specific training is an investment in the future of healthcare delivery.

Organizations and Companies Embracing SCM

Understanding Roles and Responsibilities in SCM, as discussed, illustrates the breadth of the system’s capabilities. However, the technology is only as effective as the individuals who wield it. A successful SCM implementation hinges on recognizing the diverse organizations involved and the training considerations specific to each of them. This section underscores the adaptability of SCM across various healthcare settings, examining the unique training needs within each organizational type.

Allscripts: The Architect of SCM and Training Ecosystem

Allscripts, as the developer and seller of Sunrise Clinical Manager, plays a pivotal role in the SCM training landscape. Their responsibility extends beyond simply providing the software; they are also instrumental in shaping the initial training resources and certification programs. Allscripts often provides foundational training materials, documentation, and support to organizations adopting SCM.

This foundation often serves as the basis upon which organizations build their own customized training programs. The effectiveness of Allscripts’ initial training offerings is crucial for a smooth SCM implementation, impacting the subsequent training efforts within client organizations. However, reliance on Allscripts alone may not suffice; organizations must tailor training to their specific workflows and user needs.

Hospitals: Tailoring Training to the Core of Patient Care

Hospitals, often the central hub of healthcare delivery, represent a critical user base for SCM. The training considerations within a hospital setting are multifaceted, reflecting the diverse range of clinical specialties and workflows.

Adapting the Training Program

Effective hospital-based SCM training programs must be tailored to the specific departments, such as emergency medicine, surgery, and inpatient care. Each department has unique workflows that require targeted training modules. For example, nurses need comprehensive training on medication administration and documentation, while physicians require expertise in order entry and clinical decision support.

The volume of staff requiring training in hospitals can be significant, necessitating efficient and scalable training methods. These may include a blended approach of classroom instruction, online modules, and simulation exercises.

Clinics: Streamlining Outpatient Workflows

Clinics, serving as the primary point of contact for many patients, have distinct SCM training requirements compared to hospitals. The focus here shifts to optimizing outpatient workflows, efficient scheduling, and accurate documentation within the ambulatory care setting.

Specialization of Training Modules

Clinic-based training should emphasize features such as appointment management, referral processing, and electronic prescribing. The training should also address the integration of SCM with other systems commonly used in clinics, such as billing software and patient portals. Given the smaller staff sizes often found in clinics, individualized training sessions and one-on-one support may be particularly beneficial.

Healthcare Systems: Coordinating Training Across a Network

Healthcare systems, encompassing multiple hospitals, clinics, and other healthcare facilities, present a complex training challenge. The key lies in standardizing training protocols while still allowing for customization to meet the unique needs of individual facilities.

Strategies for Efficiency

Coordination is essential to ensure that all staff across the system receive consistent and high-quality training. This can be achieved through a centralized training department, standardized training materials, and a network of super-users who can provide on-site support. Moreover, healthcare systems must consider the challenges of training staff at geographically dispersed locations, potentially requiring the use of remote training technologies.

Consulting Firms: Facilitating SCM Implementation and Training

Consulting firms often play a vital role in SCM implementations, providing expertise in project management, system configuration, and training. These firms are particularly valuable for organizations that lack the internal resources or expertise to manage the implementation and training process on their own.

Expertise and Support

Consultants can provide customized training programs tailored to the specific needs of the organization, leveraging their experience with SCM implementations in various healthcare settings. However, it’s crucial for organizations to carefully vet consulting firms to ensure they have the necessary expertise and a proven track record of success. Effective consulting firms will not only provide training but also empower the organization to become self-sufficient in managing and maintaining the SCM system over the long term.

Essential SCM Concepts and Skills for Effective Use

Understanding Roles and Responsibilities in SCM, as discussed, illustrates the breadth of the system’s capabilities. However, the technology is only as effective as the individuals who wield it. A successful SCM implementation hinges on recognizing the diverse organizations involved and the training considerations specific to each. To truly leverage SCM’s potential, users must possess a strong foundation in key concepts and cultivate specific skills.

Core EHR Principles

The foundation of SCM rests on the concept of the Electronic Health Record (EHR). Training must go beyond simply using the system; it must instill a deep understanding of the EHR’s purpose: to create a comprehensive, longitudinal record of a patient’s health information. This includes data governance, interoperability, and the ethical considerations of managing sensitive patient data.

Optimizing Clinical Workflow and Documentation

SCM training should focus on streamlining clinical workflows. Users need to understand how to navigate the system efficiently to complete tasks, reduce redundancy, and ultimately improve patient care. This involves mapping existing workflows, identifying areas for optimization, and configuring SCM to support these improvements.

Furthermore, comprehensive training on accurate and thorough documentation is crucial. This ensures data integrity, facilitates communication among healthcare providers, and supports informed clinical decision-making. Poor documentation can lead to errors, omissions, and potentially adverse patient outcomes.

Mastering Order Management and Medication Reconciliation

Order management within SCM encompasses the skills needed to effectively order and manage medications, tests, and procedures. Training should cover the entire order lifecycle, from initial entry to verification and completion, emphasizing accuracy, completeness, and adherence to established protocols.

Equally important is medication reconciliation. SCM training must ensure users understand the process of creating and maintaining accurate medication lists for each patient. This is a critical patient safety measure that can help prevent medication errors and adverse drug events.

Data Security, HIPAA Compliance, and Patient Safety

Data security and patient privacy are paramount. Training should include a thorough review of data security policies and procedures, emphasizing the importance of protecting patient information and adhering to all applicable regulations.

A key component of this training is understanding and complying with the Health Insurance Portability and Accountability Act (HIPAA). Users must be trained on the regulations governing patient privacy, data security, and the appropriate handling of protected health information (PHI).

SCM can be a powerful tool for improving patient safety outcomes. Training should focus on utilizing the system’s features, such as alerts, reminders, and decision support tools, to prevent errors, promote adherence to best practices, and enhance the overall quality of care.

Mitigating Alert Fatigue and Leveraging Clinical Decision Support

One challenge of EHR systems is alert fatigue. Training should outline strategies for managing and minimizing excessive alerts, ensuring that users can effectively filter and prioritize important notifications without becoming desensitized.

Clinical decision support tools are integral to SCM. Training should emphasize their proper utilization for making informed clinical decisions. This includes understanding how to interpret recommendations, evaluate evidence, and integrate decision support into clinical practice.

Reporting, Analytics, and Customization

The ability to generate reports from SCM data for quality improvement initiatives is essential. Users need to be trained on creating and interpreting reports to identify trends, measure performance, and drive positive change.

SCM offers customization options to meet specific needs. Training should cover tailoring the system to specific workflows, roles, and organizational preferences.

Go-Live, Post-Implementation Support, and System Updates

The go-live process requires meticulous preparation and support. Training should focus on the essential tasks and workflows during the initial launch, providing users with the confidence and skills to navigate the system effectively from day one.

Post-implementation support is crucial for long-term success. Training should emphasize ongoing support resources and channels for users to get assistance with troubleshooting issues.

Finally, system updates/upgrades are inevitable. Training must cover the changes introduced with each new version of the software, including any new features, enhancements, or workflow modifications.

The Importance of the Training Environment

A non-production environment for hands-on training is crucial. This "sandbox" environment allows users to practice using SCM without affecting live patient data. It is an invaluable tool for building confidence and proficiency.

Optimizing SCM Training Through Strategic Locations

Understanding Roles and Responsibilities in SCM, as discussed, illustrates the breadth of the system’s capabilities. However, the technology is only as effective as the individuals who wield it. A successful SCM implementation hinges on recognizing the diverse organizations involved and the training environments that facilitate proficiency. The physical location where training occurs plays a pivotal role in knowledge retention and the practical application of skills. Let’s explore strategic training locations that maximize learning and familiarity with SCM.

On-Site Hospital Training: Immersive Learning

Immersive, on-site training within the hospital setting provides a critical advantage.

It allows users to learn SCM in the context of their actual work environment.

Training should ideally take place within the same departments and using the same workflows that users will encounter daily.

This approach allows for immediate contextualization of learned skills and reduces the cognitive load associated with transferring knowledge from a classroom setting to the real world.

By familiarizing users with the physical layout, equipment, and the general atmosphere of their work environment, on-site training fosters a sense of comfort and confidence when using SCM in real-time.

Dedicated Training Labs and Classrooms: Controlled Environments

Dedicated training labs or classrooms are invaluable assets for SCM training.

These spaces should be equipped with computers or workstations loaded with the SCM software, as well as all necessary training materials.

The key advantage of dedicated training spaces is the ability to control the learning environment.

Distractions are minimized, allowing learners to focus solely on the training material.

These spaces also facilitate hands-on practice and collaborative learning.

Trainers can create simulated scenarios and guide users through various tasks, ensuring a thorough understanding of SCM functionalities.

Clinical Unit Training: Real-World Application

Training within specific clinical units like the ICU, ED, or Med-Surg departments offers a highly targeted and relevant learning experience.

It allows healthcare professionals to learn SCM in the context of their specific clinical workflows.

This approach is particularly beneficial for roles that require specialized knowledge of SCM functionalities.

For example, nurses in the ICU might require focused training on medication administration and electronic documentation specific to critical care settings.

This localized approach ensures that users are well-prepared to leverage SCM effectively in their daily practice, enhancing patient safety and streamlining workflows.

Simulation Centers: Mastering Critical Scenarios

Simulation centers represent a cutting-edge approach to healthcare training.

These facilities utilize advanced technology to create realistic patient scenarios that allow healthcare professionals to practice their skills in a safe, controlled environment.

Integrating SCM training into simulation exercises provides invaluable opportunities to practice critical tasks such as medication reconciliation, order entry, and clinical documentation in realistic settings.

Simulation exercises also allow users to develop their decision-making skills and refine their ability to respond to emergency situations within the SCM framework.

This approach not only enhances technical proficiency but also promotes teamwork, communication, and critical thinking.

Simulation centers offer a uniquely powerful environment for mastering the complexities of SCM and preparing healthcare professionals to provide optimal patient care.

Leveraging Essential SCM Training Tools and Resources

Optimizing SCM Training Through Strategic Locations.

Understanding Roles and Responsibilities in SCM, as discussed, illustrates the breadth of the system’s capabilities. However, the technology is only as effective as the individuals who wield it. A successful SCM implementation hinges on recognizing the diverse organizations involved and the training resources needed to support end-users.

This section details the essential tools and resources vital for effective SCM training. Highlighting their role in fostering comprehensive understanding and proficiency.

Comprehensive Training Manuals and Guides

Training manuals and guides serve as foundational resources, providing detailed explanations of SCM functionalities. These resources offer structured learning paths, covering everything from basic navigation to advanced features.

Effective manuals include step-by-step instructions, accompanied by screenshots. Ensuring users can easily follow along and understand each process.

They must be regularly updated to reflect the latest software versions and enhancements, maintaining their relevance and accuracy.

Quick Reference Guides (QRGs) for On-the-Spot Support

Quick Reference Guides (QRGs) offer concise, easily accessible information for specific tasks within SCM. These guides are designed for on-the-spot assistance, providing users with immediate answers to common questions.

QRGs are particularly useful for infrequent tasks or for refreshing knowledge on specific procedures.

Effective QRGs are laminated or digitally available. Ensuring durability and easy access at the point of care.

Online Help Systems: Instant Access to Information

Most SCM implementations have built-in online help systems. Which can be invaluable during training and ongoing use.

These systems provide immediate access to information. Including definitions, instructions, and troubleshooting tips.

Navigating the online help system should be a key component of initial SCM training. Empowering users to find answers independently.

E-Learning Modules: Flexible and Engaging Learning

E-learning modules offer a flexible and engaging approach to SCM training. These modules allow users to learn at their own pace. Covering specific topics or workflows through interactive exercises and videos.

Effective e-learning modules incorporate multimedia elements and assessments to reinforce learning.

They also offer the advantage of tracking user progress and identifying areas where additional support may be needed.

Webinars: Interactive Training Sessions

Webinars provide a platform for interactive training sessions. Allowing trainers to present information, demonstrate functionalities, and answer questions in real time.

Webinars are particularly useful for reaching large audiences or providing updates on new features and best practices.

Recording webinars allows users to access the content later, providing a valuable resource for ongoing learning and support.

Simulation Software: Practice in a Safe Environment

Simulation software plays a crucial role in SCM training. By allowing users to practice using the system in a safe, risk-free environment.

These tools replicate real-world scenarios. Enabling users to develop proficiency in various SCM tasks without affecting live patient data.

Simulation software is particularly valuable for training on critical procedures. Such as medication administration and order entry.

Practice Databases: Hands-On Experience with Realistic Data

Practice databases offer a valuable resource for hands-on SCM training. These databases contain simulated patient data. Allowing users to practice data entry, reporting, and other functions without compromising patient privacy.

Instructors should build realistic scenarios and tasks within the practice database. Guiding users through various clinical workflows.

Projectors and Screens: Essential for Group Training

Projectors and screens remain essential tools for group SCM training sessions. They allow trainers to display presentations, demonstrate functionalities, and share information with a larger audience.

Clear visual aids enhance the learning experience. Making it easier for users to follow along and understand complex concepts.

Computers/Workstations: The Foundation of Hands-On Practice

Computers and workstations are the fundamental tools for hands-on SCM training. Each participant needs access to a computer loaded with the SCM software.

These computers should be configured with the necessary security settings and access permissions.

Ensuring a smooth and productive training experience.

Sufficient computers or workstations must be in place during the training and at the time of initial rollout.

So, that’s a quick overview of what you can expect in the Sunrise Clinical Manager training guide. Hopefully, this gives you a better sense of how to navigate and utilize it effectively. Good luck with your Sunrise Clinical Manager training and feel free to reach out to your training team if you have any questions!